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Compare · Qmatic vs Wavetec

Qmatic vs Wavetec: an honest comparison

Two enterprise vendors that sell software, hardware and services as one project, and quote after a demo. The differences are in hosting, devices and channels.

  • Checked 22 October 2026
  • Vendors’ own information
  • Sources linked
Live queue analytics in an operations room
At a glance

Qmatic vs Wavetec, side by side

Both vendors’ published information, with Qwaiton as a third column for reference.

QmaticWavetecQwaiton
Entry priceNot published (request a demo)Not published (free demo)$50 / month (Starter)
How pricing worksNot publishedNot publishedPer plan: 1, up to 5, or unlimited locations
Public plansQmatic Cloud (SaaS) or Qmatic Orchestra (on-premises); quote from salesQuote on request; ROI calculator on the websiteStarter $50 · Enterprise $100 · Custom $300 per month
Users includedNot publishedNot published5 / 50 / unlimited team members
Free trialNot advertisedNot advertised (free demo)14 days, no credit card
SMS messagesVirtual queuing with notificationsWhatsApp queuing; mobile queuing appIncluded in Enterprise and Custom
AppointmentsYes: online or by phoneYes: web and cloud appointments, WhatsApp appointmentsIncluded from Enterprise ($100)
DeploymentCloud (SaaS) or on-premises (Orchestra); Qmatic-certified hardwareSoftware plus its own ticket dispensers, kiosks and digital signageCloud, runs in a web browser

Public list prices in US dollars, excluding taxes. “Not published” means the vendor’s website gives no figure. Sources: qmatic.com, wavetec.com, qwaiton.com/queue-management-pricing, checked on 22 October 2026. Prices and plans change; check the vendor’s page before you buy.

Qmatic and Wavetec are trademarks of their owners. Qwaiton is not affiliated with them. This comparison uses only information the vendors publish themselves; if something is out of date, email info@qwaiton.com and we will correct it.

Main differences

What actually sets them apart

  • Hosting: Qmatic offers a cloud platform and Qmatic Orchestra on-premises; Wavetec’s website lists web and cloud appointments but does not state hosting options for the rest.
  • Devices: Qmatic certifies hardware for its platform; Wavetec makes its own ticket dispensers, digital signage and self-service kiosks (cash deposit, card issuance, SIM dispensing).
  • Channels: Wavetec offers WhatsApp queuing and appointments; Qmatic offers virtual queuing, appointments and virtual meetings.
  • Prices: neither publishes prices. Qmatic offers demos and sales contact; Wavetec a free demo and an ROI calculator.
Which one fits

Qmatic or Wavetec: it depends on your queue

Choose Qmatic if…

  • You need an on-premises system (Orchestra).
  • You want virtual meetings and AI tools in the same platform.
  • You prefer certified third-party hardware.

Choose Wavetec if…

  • You need self-service kiosks for banking or telecom.
  • You want WhatsApp queuing and appointments.
  • You want one supplier for software, devices and digital signage.
A third option

Where Qwaiton fits

If you would rather not run a hardware project, Qwaiton runs in a web browser on the screens and tablets you have, with published plans from $50 per month and a 14-day free trial.

See the full comparison of eight systems or our cost guide.

Keep comparing

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FAQ

Qmatic vs Wavetec, answered

Do Qmatic or Wavetec publish prices?

No. Both quote after a demo; Wavetec also offers an ROI calculator on its website.

Which one offers on-premises installation?

Qmatic does, with Qmatic Orchestra. Wavetec’s website does not state its hosting options; ask Wavetec directly.

Which one has WhatsApp queuing?

Wavetec lists WhatsApp queuing and WhatsApp appointments.

Still comparing?
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