Starter
For single locations getting started with smart queues.
- 1 location, 3 counters
- QR & mobile check-in
- Basic queue analytics
- Email support
One transparent price per location. No hardware to buy, no setup fees, no surprises. Start free for 14 days and see the wait times drop before you pay a cent.
Start free for 14 days. No credit card. Cancel anytime.
For single locations getting started with smart queues.
For growing businesses that need the full toolkit.
For enterprises & public sector with unique needs.
Every plan is the full platform — you're really choosing scale and support.
| Feature | Starter$50/mo | Enterprise$100/mo | Custom$300/mo |
|---|---|---|---|
| Capacity | |||
| Locations | 1 | Up to 5 | Unlimited |
| Counters / desks | 3 | Unlimited | Unlimited |
| Team members | 5 | 50 | Unlimited |
| Check-in & queuing | |||
| QR & mobile check-in | ✓ | ✓ | ✓ |
| Self-service kiosk | ✓ | ✓ | ✓ |
| Appointment booking | — | ✓ | ✓ |
| Virtual & remote queuing | — | ✓ | ✓ |
| SMS notifications | — | ✓ | ✓ |
| Insight & integrations | |||
| Queue analytics | Basic | Advanced BI | Advanced BI |
| Integrations (Zapier, Zoho, GHL) | — | ✓ | ✓ |
| API access & SSO | — | — | ✓ |
| Custom workflows & branding | — | — | ✓ |
| Support | |||
| Support level | Priority | Dedicated CSM | |
| Uptime SLA | — | — | 99.9% |
Yes — every plan starts with a free 14-day trial. No credit card required, and you can cancel anytime before it ends.
Paying yearly takes 20% off every plan — Starter drops to the equivalent of $40/month, Enterprise to $80, and Custom to $240. Toggle "Yearly" above to see live prices.
Absolutely. Upgrade, downgrade or add locations at any time — changes are prorated automatically, so you only pay for what you use.
No. Qwaiton is fully cloud-based and runs on devices you already own — phones, tablets and TVs. There is nothing to install and no setup fee.
Starter covers one location, Enterprise up to five, and Custom is unlimited. Running a large network? Talk to us for volume pricing.
See our queue management system cost guide with the published prices of popular systems, and the side-by-side comparison of alternatives (Qwaiting, Qminder, Waitwhile).
The quick answers that usually come up right before starting a trial.
No. Your 14-day free trial needs no card and no commitment — just an email to get in.
Most teams are live the same day. Create your first queue in minutes — no hardware or IT project required.
Pick a plan (from $50/mo) if it’s working for you, or the trial simply pauses. We never auto-charge a card you didn’t enter.
Yes — there’s no lock-in. Cancel with one click whenever you like and your data stays yours to export.
Yes. Qwaiton connects with Zapier, Zoho, GoHighLevel and Tomedo, so it fits the stack you already run.
Your data is encrypted in transit and at rest, handled with GDPR and consent in mind, and never sold.
No credit card. No hardware. Live on your front desk in a single day.
Trusted by 65,000+ users · Cancel anytime