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Compare · Qwaiting vs Qmatic

Qwaiting vs Qmatic: an honest comparison

Both offer cloud and on-premises versions. Qwaiting publishes its plans and offers a 14-day trial; Qmatic is an enterprise platform sold through demos. Here are the differences.

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  • Checked 21 and 22 October 2026
  • Vendors’ own information
  • Sources linked
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At a glance

Qwaiting vs Qmatic, side by side

Both vendors’ published information, with Qwaiton as a third column for reference.

QwaitingQmaticQwaiton
Entry price$249 / month (Starter)Not published (request a demo)$50 / month (Starter)
How pricing worksPer plan, by number of staff loginsNot publishedPer plan: 1, up to 5, or unlimited locations
Public plansStarter $249 · Business $349 · Enterprise $399 · Custom $649 per month (yearly: 2 months free)Qmatic Cloud (SaaS) or Qmatic Orchestra (on-premises); quote from salesStarter $50 · Enterprise $100 · Custom $300 per month
Users included5 / 10 / 20 / 50 staff loginsNot published5 / 50 / unlimited team members
Free trial14 days, no credit cardNot advertised14 days, no credit card
SMS messagesListed as extra chargesVirtual queuing with notificationsIncluded in Enterprise and Custom
AppointmentsListed in the plan comparisonYes: online or by phoneIncluded from Enterprise ($100)
DeploymentCloud; separate on-premises productCloud (SaaS) or on-premises (Orchestra); Qmatic-certified hardwareCloud, runs in a web browser

Public list prices in US dollars, excluding taxes. “Not published” means the vendor’s website gives no figure. Sources: qwaiting.com/pricing, qmatic.com, qwaiton.com/queue-management-pricing, checked on 21 and 22 October 2026. Prices and plans change; check the vendor’s page before you buy.

Qwaiting and Qmatic are trademarks of their owners. Qwaiton is not affiliated with them. This comparison uses only information the vendors publish themselves; if something is out of date, email info@qwaiton.com and we will correct it.

Main differences

What actually sets them apart

  • Prices: Qwaiting lists plans from $249 to $649 per month; Qmatic does not publish prices.
  • Trying it: Qwaiting offers a 14-day trial without a credit card; Qmatic offers demos.
  • On-premises: both have one, a separate on-premises product at Qwaiting and Qmatic Orchestra at Qmatic.
  • Hardware: Qmatic certifies hardware for its platform; Qwaiting’s plans are sold as software.
Which one fits

Qwaiting or Qmatic: it depends on your queue

Choose Qwaiting if…

  • You want public prices and a self-service trial.
  • You have a small or mid-sized team priced by staff logins.
  • You still want an on-premises option later.

Choose Qmatic if…

  • You are planning a large enterprise rollout with many service points.
  • You want certified hardware and a vendor-led project.
  • You need virtual meetings and AI tools in the same platform.
A third option

Where Qwaiton fits

Qwaiton (a separate company from Qwaiting) is cloud software with plans from $50 per month and a 14-day trial, for teams that want to start on their own screens without a hardware project.

See the full comparison of eight systems or our cost guide.

Keep comparing

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FAQ

Qwaiting vs Qmatic, answered

Is Qwaiting cheaper than Qmatic?

Qwaiting publishes plans from $249 per month; Qmatic does not publish prices, so compare a Qmatic quote with Qwaiting’s plan for the same setup.

Do both have an on-premises version?

Yes. Qwaiting sells a separate on-premises product; Qmatic offers Qmatic Orchestra.

Is Qwaiting related to Qwaiton?

No. They are separate companies with similar names.

Still comparing?
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