Apps like Mawid get people booked — Qwaiton manages what happens when they arrive. Organise flow across Riyadh, Jeddah and Dammam with Arabic-first displays, appointment-and-walk-in routing, prayer-time-aware calling and the analytics that lift service quality.
Trusted across Saudi hospitals, PHCs, banks & government
Under Vision 2030, Saudi Arabia digitised appointments at national scale — tens of millions are booked every year through MOH apps like Mawid and Sehhaty. But once people arrive, a booked time means little without an organised queue on the ground.
Qwaiton is the layer that takes over at the door: it blends booked appointments and walk-ins into one fair flow, calls each person in Arabic-first on screen and by phone, pauses politely around prayer times, and records the service-quality evidence your accreditation goals depend on.
Explore the features →A calmer waiting area out front, a smoother operation behind the counter, and the evidence to prove it.
Arabic-first displays, WhatsApp and SMS calling and fair first-come routing take the crowding and confusion out of every hall.
Patients who booked via Mawid are checked in and routed the moment they arrive — right alongside walk-ins — with prayer-time-aware calling.
Wait time, service time and feedback are measured at every counter — the hard data CBAHI and national service goals look for.
A hospital in Riyadh, a bank branch in Jeddah, a service centre in Dammam — the rush looks the same. Here's how it goes with a paper number and a shouted name — and how it goes once Qwaiton is running the flow.
Built around how the Kingdom actually serves people.
Full right-to-left Arabic as the primary language, with English alongside on the same screen — tickets, kiosks and signage too.
Blend Mawid-style bookings and walk-ins into one fair flow with priority rules for ladies, family and urgent cases.
Calling pauses and resumes automatically around Salah times — no manual resets, and the queue stays fair and accurate.
Visitors take a ticket and are notified on their phone, so they can wait comfortably anywhere and return when called.
Touch kiosks and ticket printers for fast, staff-free check-in — or check in by QR from any phone.
Wait time, service time, peak hours and feedback — the evidence for Vision 2030 and CBAHI service goals.
One queue, four ways in — bookings and walk-ins together.
Mawid-style bookings checked in and routed on arrival.
Tap a kiosk or scan a QR to join — no app download.
Take a ticket by message and wait comfortably anywhere.
Staff add walk-ins in a click — everyone in one fair queue.
By appointment, kiosk, QR, WhatsApp or reception — with a token by service, counter or priority, in Arabic.
Called on the Arabic-first display and by phone — free to wait wherever they like, with calling paused around Salah.
Live dashboards and quality analytics turn every visit into evidence for accreditation and service goals.
Qwaiton measures wait time, service time and feedback at every counter — the evidence quality and accreditation programmes look for, exportable whenever you need it.
Patients who booked via an app are checked in and routed the moment they arrive — alongside walk-ins — with calling that pauses automatically around Salah times.
−41% patient wait
−40% branch wait
+30% daily capacity
Appointment + walk-in routing across many service windows.
Explore Public Sector →
−35% walk-aways
"Patient waiting areas are far calmer and the Arabic display works perfectly. Blending appointments and walk-ins — with the prayer-time pause — solved our biggest pain."
Yes. Displays, tickets, kiosks and signage are fully bilingual with right-to-left Arabic as the primary language and English alongside it.
Yes. Qwaiton blends booked appointments and walk-ins into one fair on-site flow, so patients who booked via an app are checked in and routed when they arrive.
Yes. Calling can automatically pause and resume around Salah times so the queue stays fair and accurate, with no manual resets.
Yes. Qwaiton runs in the cloud by default and can be deployed fully on-premise to meet Saudi data-residency requirements.
No. Qwaiton runs in a browser on existing screens and devices. Kiosks and ticket printers are optional add-ons.
Plans are billed in SAR per location, with custom quotes for hospital clusters, multi-branch banks and government rollouts. See pricing.
How leading teams cut wait times, walk-outs and no-shows — a practical checklist you can act on this week.
Not ready for a trial? Grab the guide and decide later.
The quick answers that usually come up right before starting a trial.
No. Your 14-day free trial needs no card and no commitment — just an email to get in.
Most teams are live the same day. Create your first queue in minutes — no hardware or IT project required.
Pick a plan (from $50/mo) if it’s working for you, or the trial simply pauses. We never auto-charge a card you didn’t enter.
Yes — there’s no lock-in. Cancel with one click whenever you like and your data stays yours to export.
Yes. Qwaiton connects with Zapier, Zoho, GoHighLevel and Tomedo, so it fits the stack you already run.
Your data is encrypted in transit and at rest, handled with GDPR and consent in mind, and never sold.
Request a free demo in Saudi Arabia — Arabic-first, prayer-time aware, priced in SAR. We typically respond within one business day.
Cloud or on-premise · SAR billing · Setup & training included