Appointment Booking System
Appointment Booking System
Empower your clients to book appointments anytime, anywhere. Our intuitive system simplifies scheduling, reduces administrative tasks, and helps you focus on what truly matters: your clients.
- Book 24/7: Instant online client access.
- Prevent No-Shows: Automated reminders (SMS/Email).
- Manage Teams Easily: Centralized staff and resource scheduling.
- Secure Payments: Accept deposits right at booking.
- Optimize Operations: Gain insight from performance data.
- Always Synced: Seamless calendar and CRM integration.
Streamline Your Business with Effortless Online Scheduling
24/7 Client Booking Content
Allow clients to schedule appointments at their convenience, day or night, directly from your website or a dedicated booking page.
Automated Reminders
A clean, modern icon or graphic showing a ringing bell or notification symbol, with small envelopes and speech bubbles subtly integrated, representing email and SMS reminders. The overall impression should be clear and reliable communication.
Seamless Calendar Sync
A minimalist, modern icon or graphic depicting multiple calendar icons (e.g., Google Calendar, Outlook-like calendar, or a generic calendar) connected by flowing lines or arrows, symbolizing effortless synchronization and integration.
advanced queue tickets capabilities
Custom Booking Rules
Define complex availability based on services, staff load, or location capacity.
Integrated Pre-Payments
Securely process deposits, full payments, or hold cards to minimize no-shows.
Staff Load Balancing
Distribute appointments evenly across your team based on skill, availability, and target hours.
Deep Custom Branding
Match the booking page perfectly to your website, colors, and logo for a seamless flow.
Multi-Location Support
Manage separate calendars and staff teams across all your physical business branches.
Real-Time Analytics
Track key performance indicators (KPIs) like revenue, client retention, and peak booking times.
Time Zone Intelligence
Automatically adjust all display times for both the business and the client's local region.
Automated Review Links
Send follow-up requests for client feedback after their successful appointment completion.
Client History Lookup
Instant access to a client's past appointments, preferences, and communication notes.
The Client Journey: How Effortless Online Booking Works
Discovery & Booking
Clients find your service and check real-time availability on your website or dedicated booking page. They select their service, choose a time slot, and securely enter their details and any pre-payment required.
Confirmation & Prep
The system instantly sends an email confirmation. As the appointment nears, automated SMS/email reminders are delivered, ensuring the client is informed and drastically reducing your risk of no-shows.
Service Delivery
The system automatically updates the staff member’s calendar and sends service notifications. The client arrives, receives the intended service, and the staff member marks the appointment as completed in the application.
Follow-up & Feedback
| Post-service, the system automatically sends a personalized follow-up, which can include a request for a review, a thank you note, or a link to easily schedule their next recurring appointment. |
Flexible Pricing Plans
Starter
- Staff login upto(10)
- Visitor's(upto 999/day)
- TV monitor display
- Ticket counter Kiosk
- Email Support
Enterprise
- Everything in Starter
- Analytics and reporting
- Customize design
- Internationalization and localization
- Phone support
- SMS notifications(Extra Charges)
Custom
- Manage QB10 & QB20
- Centralise Dashboard
- Consolidate Reporting
- Centralise Content Management
- Suitable for large, multiple branch location companies, government agencies, utilities companies, and franchise businesses
software key features
Analytic Dashboard
QB10 | QB20 | CCQ
Experience seamless queue management system and operations with a fully web-based, centralised dashboard accessible from any device, anywhere, and at any time.
- Real-time Data
- Export and Share Analytic Results
- Compare The Performance of Different Locations
- Event Notification & Alarm
- Monitor Wait Time, Service Time, and Visitor Flow
actionable reports
Maximise business performance by leveraging advanced reporting and analytics capabilities, designed to provide comprehensive insights for data-driven decision-making.
- Customisable Reports
- Variety of Report Types
- In-Depth Analytics
- Visualisation Data
- Real-Time Data Consolidation
Mobile App Queue
QB10 | QB20
Enhance customer experience with Qwaiton’s virtual queue management system, real-time notifications, location services, for reduced wait times and improved efficiency.
- User-friendly Interface Virtual Queue Ticket
- Remote Queueing
- Real-time Queue Updates
- Personalised Service Selection
Customer Portal
QB10 | QB20
All-in-one platform, featuring appointment booking, virtual queuing, brand promotion, and feedback collection, designed for streamlined interactions and improved satisfaction. Access All Services Through A Single Qr Code
- Virtual Queue Ticket
- Flexible Ticket Styles
- Live Queue Status
- Personalise Branding
- In-Depth Analytics
- Real-Time Data Consolidation
Virtual Call Terminal
QB10 | QB20
A powerful communication hub enabling virtual face-to-face interactions between customers and service agents. Designed to improve accessibility, reduce waiting times, and deliver a personalised service experience — anytime, anywhere.
- High-Quality Audio & Video Calls
- Secure & Encrypted Communication
- Multi-Device Support (Kiosk, Mobile, Web)
- Integrated Ticket & Appointment System
- Custom Branding & UI Themest System
Enhancing the Customer Journey and Experience
Transform the way customers interact with your services by incorporating Qwiaton’s Queue Management System (QMS) integrated solutions. Create a seamless experience that improves operational efficiency and elevates every interaction within your organisation.
Frequently Asked Questions
The purpose of a queue management system is to streamline the flow of customers, reduce waiting times, and enhance the overall service experience by organizing and managing queues effectively.
It improves customer satisfaction, reduces perceived waiting time, enhances staff efficiency, and provides valuable analytics for better decision-making.
A virtual queue management system allows customers to join a queue remotely using their smartphone or a kiosk, eliminating the need for physical lines and providing real-time updates on their position.
Yes, Qwaiton’s system is designed for seamless integration with existing CRM, ERP, and other business software to ensure smooth data synchronization and workflow automation.
It works by issuing queue tickets (either physical or digital), monitoring customer flow, notifying customers of their turn, and optimizing service counters for efficient operations.
Ready to Revolutionize Your Bookings with our queue management system today?
Join thousands of businesses who are already saving time and growing their client base with our powerful online scheduling solution.